Get in Touch With Us

Got a question about something you have read on cam-folkfest.co.uk, spotted a detail that needs updating, or want to suggest a brand for us to look at? This page covers the ways to reach us and what you can expect once you do.

How to Reach the Team

Email is the best way to get in touch. Every message is read by someone on our team, and we aim to reply within two working days. Send your message to [email protected]

A quick line on what your enquiry is about helps us route it to the right person faster — whether that's a question about a specific casino, a correction, or something else entirely.

What People Usually Contact Us About

• Questions about our reviews — If you want more detail on how we rate a particular casino not on GAMSTOP, or want clarification on a bonus term mentioned on our list of the best non GamStop casinos, just ask.
• Corrections — Offers, welcome packages and terms at casinos not on GAMSTOP change regularly. If something looks out of date, tell us and we will check it.
• Site suggestions — If you have come across a casino site not on GAMSTOP that you think we should look at, let us know which brand and why.
• Feedback on our content — Ideas for topics we have not covered yet, or thoughts on how we could explain payment methods, bonuses or games more clearly, are always welcome.
• Support and safer gambling concerns — If you or someone you know is finding gambling difficult, mention this in your message and we will point you towards appropriate support resources. This applies whether you are asking about GAMSTOP itself, self-exclusion more broadly, or general concerns about gambling habits.

Why We Are Cautious About What We Cover

Non Gamstop Casinos exists to help readers in {{ COUNTRY }} understand how casinos not on GAMSTOP work — how they are licensed, what games and bonuses they offer, and how they compare with UK-licensed sites. We are not a customer service desk for any of the operators we write about. If you have an account issue, a withdrawal query or a dispute with a specific casino, you will need to contact that operator directly through their own support channels, since we have no access to individual player accounts.

What we can help with is context: understanding a term, checking whether an offer is still current, or explaining why a site sits where it does in our rankings.

What Happens After You Send a Message

Your message is reviewed by an actual person, not an automated system. We aim to respond within two working days, though this can stretch a little during busier periods. If your query needs input from more than one person on the team, we will let you know that a fuller answer is coming rather than leave you waiting without a word.

A Note on Accuracy

Casino bonuses, licensing details and game libraries at sites not on GAMSTOP shift often, and we would rather correct something quickly than leave outdated information sitting on the page. If you notice a mismatch between what we have written and what a casino actually offers, that kind of message is genuinely useful to us and we follow it up.

Thank you for taking the time to read this far. Whatever the reason for getting in touch, we look forward to hearing from you.